1. Information We Collect

‍Personal Information: name, email, phone number, property address.Usage and Device Data: app interactions, IP address, operating system, device identifiers, crash logs.Communications: amenity rental details, messages, and support requests.Push Notifications: optional device tokens.

2. How We Use Your Information

We use your information to:Deliver and personalize the App.Manage amenity rentals and community features.
Send notices and provide customer support.Comply with legal obligations and platform policies.
We do not use your data for third-party advertising.

3. Legal Bases for Processing
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Where required by law, we process personal data only when we have a legal basis, such as:
Your consent.
Performance of a contract.
Compliance with legal duties.
Our legitimate interests (e.g., securing and improving the App).

4. Sharing of Information

We do not sell personal data. We may share information with:
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Your community HOA administrators.
Service providers who help us operate the App.Authorities, when legally compelled.
All third parties must handle data in line with this Policy and applicable laws.

5. Data Storage & Security

Data is stored in the United States and protected with administrative, technical, and physical safeguards.
No method of transmission or storage is 100% secure.

6. Your Choices & Rights
You may:
zAccess, correct, or delete your personal data.Request a copy of your data by contacting us at  sebastian@hoalinkapp.com.Disable push notifications in your device settings.Residents of certain jurisdictions (including the EEA and California) may have additional rights.

7. International Data TransfersIf you access the App from outside the U.S., your information may be transferred to and processed in the U.S. or other countries with different privacy laws.

8. Children’s PrivacyThe App is intended for users 18+ and is not directed to children under 13 (or 16 where applicable). We do not knowingly collect information from children.

9. Third-Party Services & LinksThe App may link to or integrate third-party services (e.g., analytics, hosting, notification providers). Their privacy practices govern any data you provide to them.

10. RetentionWe keep personal information only as long as necessary to:Provide the App.Comply with obligations.Resolve disputes.Enforce agreements.

11. Changes to This PolicyWe may update this Policy from time to time. Material changes will be posted in the App and on our website. Continued use of the App after changes means you accept the revised Policy.

12. Contact UsHOALink Privacy Team
📧 sebastian@hoalinkapp.com